Background A successful Project Manager entered coaching without any prior experience of it. Their motivation was practical and improvement-focused: to strengthen their quality improvement (QI)… Using Coaching to Strengthen Quality Improvement in Project Management in a Mental Health Trust
The context A line manager in a school sought support to address an employee’s ongoing performance concerns. Initial improvement targets had been set internally, but progress… Elevating Poor Performance Through Coaching
A large HR department within a healthcare organisation faced a recurring challenge:their HR-led modules in an Institute of Leadership and Management (ILM) Level 3 qualification… Increasing the Confidence of HR Specialists to Deliver Engaging Online Training
The challenge A national request to redefine the purpose of admissions prompted a mental health hospital to review how its wards managed patient flow. One ward… Improving Mental Health Admissions Through Team Coaching & Quality Improvement
The context An Improvement Coach was asked to support a microsystem leader in a healthcare setting.Communication across the team had started to break down, and it was… Team Coaching a Multi-Disciplinary Healthcare Team